Consumer Behavior: Internet Resources

Tips to delivering customer service excellence 

United Nations Statistics Division

Provides data on international trade, national accounts, energy, industry, environment, transport and demographic and social statistics gathered from many national and international sources.

American Customer Satisfaction Index

Measures satisfaction with companies in 43 industries.

Social media and customer service: Listen to your customers  

Get valuable insight straight from the people who matter most – your customers.

Gallup Pakistan

Gallup Pakistan, the Pakistani affiliate of Gallup International, is a leading research institution working in Pakistan since 1980. We offer a unique combination of business acumen and technical know-how, which helps our Clients translate customer perceptions into effective business strategy. By transforming large amounts of data into insightful reports and analysis, we help our Clients better understand their professional needs and requirements.